> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pointzero.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Retrieve a physical card order

> Returns the order status, carrier and tracking number for the card.



## OpenAPI

````yaml /api-reference/openapi.json get /cards/{card_id}/physical-order
openapi: 3.0.3
info:
  title: PointZero Card Issuing API
  version: 2026-10
  description: >-
    Issue and manage virtual and physical payment cards.


    All amounts are integers in the smallest currency unit. Requests and
    responses are JSON. Authenticate with a secret API key in the
    `Authorization: Bearer` header; keys starting with `sk_test_` work only in
    the sandbox.


    List endpoints use cursor pagination with `limit` and `starting_after`.
    `POST` requests that create resources accept an `Idempotency-Key` header.
  contact:
    name: PointZero
    email: support@pointzero.io
    url: https://pointzero.io
servers:
  - url: https://api.pointzero.io/v1
    description: Production
  - url: https://sandbox.api.pointzero.io/v1
    description: Sandbox
security:
  - bearerAuth: []
tags:
  - name: Programs
    description: Card programs configured for your account.
  - name: Customers
    description: Individuals and businesses that hold cards.
  - name: Cards
    description: Issue and manage the card lifecycle.
  - name: Authorization Controls
    description: Merchant, country and channel rules.
  - name: 3D Secure
    description: 3DS settings for online payments.
  - name: Wallets
    description: Apple Pay and Google Pay tokens.
  - name: Physical Cards
    description: Production and delivery of plastic cards.
  - name: PIN
    description: PIN management for physical cards.
  - name: Transactions
    description: Authorizations, refunds and settlements.
  - name: Disputes
    description: Chargebacks on card transactions.
paths:
  /cards/{card_id}/physical-order:
    get:
      tags:
        - Physical Cards
      summary: Retrieve a physical card order
      description: Returns the order status, carrier and tracking number for the card.
      operationId: getPhysicalCardOrder
      parameters:
        - $ref: '#/components/parameters/CardId'
      responses:
        '200':
          description: OK.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PhysicalCardOrder'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '429':
          $ref: '#/components/responses/TooManyRequests'
components:
  parameters:
    CardId:
      name: card_id
      in: path
      required: true
      schema:
        type: string
      example: card_01JZ8N2K4M
  schemas:
    PhysicalCardOrder:
      type: object
      required:
        - id
        - object
        - card_id
        - status
        - created_at
      properties:
        id:
          type: string
          description: Unique identifier, prefixed with `ord_`.
          example: ord_01JZ9B2K4M
          readOnly: true
        object:
          type: string
          enum:
            - physical_card_order
          description: Object type.
          readOnly: true
        card_id:
          type: string
          example: card_01JZ8N2K4M
        status:
          type: string
          enum:
            - pending
            - processing
            - shipped
            - delivered
            - cancelled
        shipping_method:
          type: string
          enum:
            - standard
            - express
        shipping_address:
          type: object
          required:
            - line1
            - city
            - postal_code
            - country
          properties:
            line1:
              type: string
              example: Calle de Colón 1
            line2:
              type: string
            city:
              type: string
              example: Valencia
            state:
              type: string
              description: State, province or region.
            postal_code:
              type: string
              example: '46004'
            country:
              type: string
              pattern: ^[A-Z]{2}$
              description: Two-letter ISO 3166-1 alpha-2 country code.
              example: ES
        carrier:
          type: string
          nullable: true
          example: DHL
        tracking_number:
          type: string
          nullable: true
        created_at:
          type: string
          format: date-time
          description: Time the order was created.
          readOnly: true
        shipped_at:
          type: string
          format: date-time
          description: Time the card was shipped.
          readOnly: true
          nullable: true
    Error:
      type: object
      required:
        - error
      properties:
        error:
          type: object
          required:
            - type
            - message
            - request_id
          properties:
            type:
              type: string
              enum:
                - invalid_request
                - authentication_error
                - permission_error
                - not_found
                - conflict
                - rate_limit
                - api_error
            code:
              type: string
              example: card_not_active
            message:
              type: string
              example: The card must be active to perform this action.
            param:
              type: string
              nullable: true
              example: card_id
            request_id:
              type: string
              example: req_01JZ8R2Q4V
  responses:
    BadRequest:
      description: The request is malformed or missing required parameters.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: The API key is missing or invalid.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Forbidden:
      description: The API key does not have access to this resource.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: The resource does not exist.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    TooManyRequests:
      description: Too many requests. Retry after the time given in `Retry-After`.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
      headers:
        Retry-After:
          schema:
            type: integer
          description: Seconds to wait before retrying.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Secret API key, e.g. `sk_live_...` or `sk_test_...`.

````

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